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Help For parents

Following your child's progress

What the parent portal shows you, how to set your child up on a new device, the weekly email, and how to get hold of — or delete — your data.

The short version Sign in at parent.html and you'll see one page per child: how they're getting on, which topics could use a bit of attention, a practice calendar, and a code for putting them on a new device. You'll also get one short email a week unless you turn it off.

What the main page tells you

The page opens with a line about how your child is doing overall, then a few topics worth a little attention. Those are chosen from what they've actually answered — not from a syllabus — so they change as your child changes.

Underneath sits the practice calendar: a square per day, filled in on days they practised. It is there to show a rhythm rather than a total. A fortnight of small squares beats one enormous Sunday.

The detailed numbers are tucked behind See the numbers deliberately. They are there when you want them, and out of the way when you don't, because a percentage read at the wrong moment turns practice into a test.

Why you won't find a ranking Strivli never compares one child with another — not with a sibling, not with a class, not with an average. If you have two children on the portal, each has their own page and neither page mentions the other. That isn't squeamishness: at ten to twelve, a child who decides they're "the one who's bad at maths" stops trying, and that decision is very hard to undo.

Seeing the questions themselves

Practice history lists every session your child has done, newest first, with the date and the score. Open any one and you will see every question exactly as they saw it — the same wording, the same options, the same picture — with the answer they chose marked, and the right answer marked beside it.

Where a question has a worked explanation, it appears underneath the ones they did not get right. That is the part worth reading together. It explains the method rather than just naming the answer, which is the difference between "you got it wrong" and "here's the bit to try next time".

The row of small numbered squares takes you straight to a question — green for the ones they got right, amber for the ones they found tricky. The ones they found tricky hides the rest, which on a longer test is usually where you want to start.

Please don't treat this as a mark sheet

Getting things wrong is not a problem to be corrected — it is the mechanism. A child who never gets anything wrong is practising something too easy for them. The most useful thing you can do with this screen is pick one question, ask how they thought about it, and read the explanation together. The least useful is counting.

Some older sessions were completed before question-by-question detail was kept, so they show a score but cannot be opened. They say so rather than opening an empty page.

Who else can see your child

Who can see … lists every adult with access to your child's progress, and any invitation that has been sent but not yet accepted. The adult who agreed to the terms is marked Gave consent.

If you set the account up, you can invite another parent or guardian and remove one you no longer want to have access. If a tutor set it up, they can too — and you can always see exactly who that is, which is the point of the list.

Getting them started on a new device

Under Get them started on a new device, press Get a join code and you'll get a short code. On the new tablet or laptop, open Strivli and type it in. That device is then linked to your child, and their practice syncs to your portal.

Unlinking a device The portal's list shows devices but does not have a button to unlink one. If your child learns with a tutor, ask the tutor — they can remove a device from their own console. Otherwise email hello@strivli.co.uk. Unlinking a device never deletes practice your child has already done.
A code is a key Anyone who has the code can link a device to your child's practice until it's used or expires. Send it to the person setting the device up, not to a group chat.

The weekly email

Once a week you get one short email covering every child you're linked to — not one per child. It carries what they did that week, the topics worth a little attention, and a tip from Smarty Pants aimed at you rather than at them.

To turn it off, untick Send me the weekly update under Weekly email updates, or use the unsubscribe link at the bottom of any of the emails. Both do the same thing, and it takes effect immediately.

Two reasons a week can go by without one arriving, neither of them a fault: it only goes to an email address you have confirmed, so if the Confirm your email address banner is still showing at the top of your page, that is the thing to fix first; and if none of your children has practised for a month it pauses rather than arriving empty. It starts again by itself the week they do.

If your child learns with a tutor The email will carry your tutor's name and colours rather than ours, when every child you're linked to is with the same tutor. Nothing about what it contains changes.

Inviting the other parent

Guardians lets you invite another adult — the other parent, a grandparent — to their own account with their own sign-in. They see the same child page you do, and they do not get access to your account.

Two things to expect. The invitation goes out by email, so you'll need to have confirmed your own email address first. And the panel only appears for the person who set the account up: if your child was enrolled by a tutor, or you were the one invited, there is no Guardians panel on your page — ask whoever set it up to send the invitation.

Putting your own colour on a report

Personalise your reports lets you pick a colour. It is used on printed reports, and it is also the accent colour your child sees in their own app, so pick something you are both happy to look at. Very pale colours are turned down — a colour that near enough vanishes against white makes a report harder to read for whoever you hand it to.

Like Guardians, this panel only appears for the person who set the account up.

The report itself is printed from your child's device There is no print button in the portal. The printed report comes from the Print report button on your child's own Your scorecard screen in their app — and if they learn with a tutor, the tutor can print the same report from their console. It is built the same way from both, so the two can never disagree about a figure.

Your data, and getting rid of it

The Your data panel does two things:

  1. Download everything

    Download my data gives you a file straight away, no waiting and nobody to ask. It holds your child's profile, their practice history and every answer behind it. Yours to keep, and readable without Strivli. If your child learns with a tutor, the file says in plain words that a tutor's own private working notes are not part of it — those belong to the tutor, the same way a teacher's would.

  2. Ask for deletion

    Request deletion asks for your child's account and everything behind it to go. Read the confirmation carefully: it names exactly what is at stake. What happens next depends on who set the account up, and the two are genuinely different — see below.

If you enrolled your child yourself It happens immediately. The account, the practice history, the answers and any linked devices go at the point you confirm, and it is not reversible. The page tells you it is done and then takes you back.
If your child learns with a tutor Nothing is deleted when you press the button. Your request is sent to the tutor, and the page says so. The tutor holds the record of that teaching and is the one responsible for it — the same as any tutor's paper mark book — so the decision is theirs to make rather than ours to make on their behalf. They receive it by email; you will hear from them, and you can ask them directly at any point. Their own record includes any private notes they keep, which were never yours to delete from here.
Either way it is written down Every download and every deletion request is recorded — who asked, about which child, when, and what happened to it. That record deliberately outlives the account itself, so a request can always be pointed to later rather than being an email into an inbox nobody can find.

Full detail of what is held and why is in the privacy notice.

Questions people ask

Does my child need an account?
No. Strivli works on a single family computer with no account and no internet connection at all. The portal exists so you can follow along and so practice survives a lost device — it is not required for your child to practise.
Can my child see the parent portal?
Not from their app. It's a separate page behind your own sign-in, deliberately, so a shared tablet is never one stray tap away from a page of figures about them.
Is there a "Smarty Pants" my child talks to?
Yes — when they get something wrong they can ask for an explanation. What they type is sent to an AI service to answer it. They're told that on screen in their own words, and it is covered in the privacy notice.
Why does the calendar matter more than the score?
Because at this age turning up regularly is what moves the needle, and it's the part a child can control. A score is an outcome; a run of small squares is a habit.
My child practised but nothing has appeared.
Practice is written to their device first and synced afterwards, so anything done offline shows up next time that device is online. If it still hasn't appeared after that, check the device is still listed on your portal — it may have been removed.

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